Prezly email notification settings

Whether you're Team Inbox Zero or prefer to get a message for every notification, you can quickly and easily manage what information you'll receive from Prezly.

To update your email settings, go to Settings by clicking your name in the lower left corner. On the settings dashboard, click Email notifications.

From here, you can select and deselect the email notifications you'd like to receive.

These are the types of notifications you can receive along with an explanation of what you can expect to find in the email.

• Weekly site activity round-up - a summary of last week's top events within your three most active sites

• Campaign sent confirmation - A confirmation to let you know your campaign was successfully sent to the selected contacts
• Next-day campaign statistics - A reminder to check the campaign report the day after a campaign was sent

• New site subscriber - A new email address subscribed to your site
• Site unsubscribe - A head's up when an email address is unsubscribed from your site
• Contact import completed - Your contact import request was successfully completed

• Data request and privacy policy updates (GDPR) - Whenever a data request is submitted through your site
• Billing and invoice updates - Updates related to invoicing and payments

To opt out of Prezly's monthly round-ups and product updates, click "unsubscribe" at the bottom of the email to automatically be removed from the mailing list.

If you find you're not able to disable or enable certain notifications, this is likely because your permissions are restricted in certain areas of the account.

Contact your account owner and ask them to update your member permissions, or contact Prezly's support team if you run into problems.

➡️ Learn more about team permissions

If you find you are unable to deselect the GDPR email updates, that is because there must be one member of a team to receive these emails. If you are unable to change this, it means that nobody else on your team has this notification enabled, and they will need to enable the notifications before you are able to opt out.

If the only team member with GDPR enabled deletes their account, all the other members of the team will automatically have this notification enabled. This can be disabled by the team members as long as at least one person on the team has this enabled.

For billing emails, there needs to always be at least one team member receiving billing notifications. Other team members can opt in or opt out of billing updates, but the primary billing email will need to be changed on the Billing information page to stop receiving these updates.

For any questions regarding email permissions, email support@prezly.com or click the little help button in the lower right-hand corner to speak to one of our friendly customer support gurus.